Agile Service Management

The Process

  • Turning your idea into a business case and creating your project brief.
  • Supporting you during the case approval.
  • Helping you with the SoW (Statement of Work).
  • Defining the impact of your project change from a business perspective.
  • Coordinating the selection of suppliers and shortlisting, if necessary.
  • Managing the agile project on your behalf and delivering all the classics which range from scrum planning, backlog execution all the way down to the closure report.

Optional: You can choose AgileFix to get the agile project for a fixed-term delivery in a mode of defined number of sprints.

What You'll Get

  • A complete E2E service that manages the entire process from defining your ideas down to the closure report
  • The possibility to choose AgileFix and benefit from each methodology.
  • Documentation support according to the process of your implementation.
  • Optimizing the level of detail necessary for your agile-based project.
  • Regular quality reports.
  • Regular customer review feedback.
  • Customer satisfaction follow-up.

The Benefits

  • Being able to keep the flexibility and agility you need.
  • Hiring one company to drive and transform both your agile IT project and agile operations.
  • Define, execute, and optimally transfer your risks outside of your organization via the AgileFix combination.
  • Complete monitoring of your business case with an assurance that your project will meet your targets.
  • Transparent monitoring of costs, quality, and time needed to deliver your business case – with the ability to stop the project at any moment during the agile sprint cycles.
  • A flexible agile price offer behind our 20+ years of experience.
  • Continuous adjustments for the project delivery within our defined scope to meet and fulfil your customer’s satisfaction and expectations.

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